$2.7M
new ARR from the Aspire Customer Portal
63%
less call handle time with Athena AI
89%
less time to assign routes at Aspire
83%
fewer assignment support requests at DragonFly
The work.
More work.
Empathy, learned on the front line.
My career began in customer service, using software clearly never built for the people operating it. I started making mockups at my first job without being asked, and that instinct became a career, from Mattress Firm to Google to clinical, utility and field-service platforms where interface errors have real consequences.
How I work.
Design-led innovation.
Workflows understood, roles mapped and failure states covered before a frame is touched.
Between human and AI.
I design for doubt as much as confidence, making the system’s reasoning legible, not just its output.
Research first.
Friction is rarely where stakeholders think it is. I ask the right people before a single wireframe.
Design systems.
Four systems, each one built with engineering so design and code stay in step.
Ameren
Enterprise design system.
Built on MUI conventions to standardize 8+ digital products. Tokens, variants and motion specs map directly to the React build.
~25% faster design-to-dev handoff, tracked by Jira cycle time
Interlace Health
Clinical-grade design system.
WCAG 2.1 AA and Section 508 compliant, with component specs in Figma Dev Mode and token-level documentation.
Fewer implementation inconsistencies across the platform
Aspire Software
Universal design system.
Aligned to Aspire’s React component framework and MUI APIs, and used across 5+ products.
~30% less time to design a new screen
DragonFly Athletics
Product design system.
A Figma design system and mobile component library, checked against live builds in Vercel preview deploys.
Live builds validated against design intent
Experience.
How I use AI.
Designing AI people can trust.
At Ameren, Athena answered policy questions on live calls. The work was deciding when it shows its sources, how sure it sounds, and when it hands off to a person.
Building with AI tools.
At DragonFly I prototyped in HTML and shipped production code with AI coding tools, taking My Assignments from concept to production in three weeks.
Let’s work together.
Available for new projects in AI, 0–1, design systems and research.